Return Authorization (RA) Numbers

RA Numbers enable us to track your return and ensure appropriate credit to your account. To return goods, please be ready to provide us with the following information:

  • Purchase order number
  • QIAGEN order reference number
  • Catalog number and description of product
  • Reason for return

We can then issue an RA Number and give you instructions on how best to get the products back to QIAGEN. To request a return of QIAGEN products, please email us at customercare-us@qiagen.com. For further details on our Returns Policy, please see our QIAGEN LLC Terms and Conditions.

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