Core Service Agreements for QIAGEN Instruments

Stay within budget and keep your instrument maintained with our Core Service Agreement

Products

Features

  • One repair service visit, on-site or at our Regional Repair Center
  • One on-site Preventive Maintenance (PM)/Inspection Service
  • Five business day response time
  • Technical phone support
  • Cost coverage for labor, travel and spare parts included for one repair service and one PM/Inspection Service
  • Ten-percent discount on additional repair visits during the agreement period

Product Details

Limit risks of costly repairs and maintain your instrument. Our smart service solution is for your non-routinely used instruments, so they are ready-to-go when you need them.

Compare the benefits of QIAGEN Instrument Service Agreements

Service Plans

RGQ, Core Agreement

Cat. No. / ID.   9245253

One-time Rotor-Gene Q instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

QIAgility, Core Agreement

Cat. No. / ID.   9245243

For the QIAgility, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

QIAcube HT, Core Agreement

Cat. No. / ID.   9245244

For the QIAcube HT, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

QIAcube, Core Agreement

Cat. No. / ID.   9245251

For the QIAcube, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

QIAcube Connect, Core Agreement

Cat. No. / ID.   9245260

For the QIAcube Connect, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

EZ1, Core Agreement

Cat. No. / ID.   9245240

For the EZ1, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

QIAxcel Advanced, Core Agreement

Cat. No. / ID.   9245252

One-time QIAxcel Advanced instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
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Available on demand

EZ2 Connect, Core Agreement

Cat. No. / ID.   9245569

One on-site EZ2 Connect instrument repair service and one Preventive Maintenance or Inspection Service, including travel, labor and parts, for a period of one year. Response time of five business days. Includes a 10% discount on additional repair visits during the Core Agreement period.
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Available on demand

Resources

Safety Data Sheets (1)
Certificates of Analysis (1)