Products
Features
- One repair service visit, on-site or at our Regional Repair Center
- One on-site Preventive Maintenance (PM)/Inspection Service
- Five business day response time
- Technical phone support
- Cost coverage for labor, travel and spare parts included for one repair service and one PM/Inspection Service
- Ten-percent discount on additional repair visits during the agreement period
Product Details
Limit risks of costly repairs and maintain your instrument. Our smart service solution is for your non-routinely used instruments, so they are ready-to-go when you need them.
Compare the benefits of QIAGEN Instrument Service Agreements
Service Plans
RGQ, Core Agreement
Cat. No. / ID. 9245253
One-time Rotor-Gene Q instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
QIAgility, Core Agreement
Cat. No. / ID. 9245243
For the QIAgility, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAcube HT, Core Agreement
Cat. No. / ID. 9245244
For the QIAcube HT, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAcube, Core Agreement
Cat. No. / ID. 9245251
For the QIAcube, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAcube Connect, Core Agreement
Cat. No. / ID. 9245260
For the QIAcube Connect, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
EZ1, Core Agreement
Cat. No. / ID. 9245240
For the EZ1, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAxcel Advanced, Core Agreement
Cat. No. / ID. 9245252
One-time QIAxcel Advanced instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
EZ2 Connect, Core Agreement
Cat. No. / ID. 9245569
One on-site EZ2 Connect instrument repair service and one Preventive Maintenance or Inspection Service, including travel, labor and parts, for a period of one year. Response time of five business days. Includes a 10% discount on additional repair visits during the Core Agreement period.
Resources
Safety Data Sheets (1)
Certificates of Analysis (1)