Is the annual preventive maintenance mandatory for the BioRobot EZ1 DSP?
FAQ ID -1556

Yes, preventive maintenance is mandatory to guarantee the performance and reliability of the BioRobot EZ1 DSP workstation. QIAGEN offers Service Support Agreements including IQ/OQ to ensure high performance of the BioRobot EZ1 DSP. We strongly recommend IQ/OQ performed by QIAGEN Instrument Service for the BioRobot EZ1 DSP. Contact your local QIAGEN Instrument Service representative or your local distributor for more information.