Installation for QIAGEN Instruments

For getting your instrument up and running with increased confidence with our Installation Service

Products

QIAcube Connect is designed to perform fully automated purification of nucleic acids and proteins in molecular biology applications. The system is intended for use by professional users trained in molecular biological techniques and the operation of QIAcube Connect.
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NeuMoDx 288, Installation

Cat. No. / ID: 9245218

This service combines Installation with IQ/OQ service and provides documented proof that the NeuMoDx 288 instrument is properly installed at customer’s site and is operating according to manufacturer’s specifications. Includes travel and labor.
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QIAcuity One Installation & Training

Cat. No. / ID: 9245352

Installation of instrument hardware and system software. Includes application training for hands-on experience in operating the instrument and qualifying laboratory staff. Labor, travel, and installation kit (if applicable) included.
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EZ1, Installation & Training

Cat. No. / ID: 9237713

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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GR QIAcube, Installation

Cat. No. / ID: 9243840

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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NeuMoDx 96, Installation

Cat. No. / ID: 9245217

NeuMoDx 96 Installation This service combines Installation with IQOQ service and provides documented proof that the NeuMoDx 96 instrument is properly installed at customer’s site and is operating according to manufacturer’s specifications. Includes travel and labor.
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Pyro Q48, Installation

Cat. No. / ID: 9244447

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAamplifier, Installation & Training

Cat. No. / ID: 9245372

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAcube Connect, Installation & Training

Cat. No. / ID: 9245211

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAcuity Four Installation & Training

Cat. No. / ID: 9245353

Installation of instrument hardware and system software. Includes application training for hands-on experience in operating the instrument and qualifying laboratory staff. Labor, travel, and installation kit (if applicable) included.
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QIAcuity Eight Installation & Training

Cat. No. / ID: 9245354

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAgility, Installation & Training

Cat. No. / ID: 9241774

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAquant, Installation & Training

Cat. No. / ID: 9245377

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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RGQ, Installation

Cat. No. / ID: 9241773

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAstat Dx, Installation & Training

Cat. No. / ID: 9245275

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAsymphony AS, Installation

Cat. No. / ID: 9242532

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAsymphony SP, Installation & Training

Cat. No. / ID: 9240372

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIASymphony SP/AS, Installation

Cat. No. / ID: 9240374

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAxcel, Installation & Training

Cat. No. / ID: 9241220

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAcube HT, Installation & Training

Cat. No. / ID: 9241775

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QS RGQ, Installation

Cat. No. / ID: 9242676

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.

Features

  • Installation of the system hardware and software
  • Operation of system hardware and troubleshooting
  • Application training by highly-skilled QIAGEN certified service team
  • Service documentation
  • Labor, travel and installation kit (if applicable)

Product Details

Our QIAGEN Installation service facilitates the quick integration of QIAGEN automated systems and instruments into your lab workflow by minimizing the startup phase. The service combines installation and training to help you gain hands-on experience and have professionally trained and qualified laboratory staff.

Resources

Software Release Notes (1)
Safety Data Sheets (1)
Operating Software (1)
QIAcuity Software Suite
SOFTWARE (389MB)

Version 1.2

A newer version of the Software Suite is available. Please use this version for the update of older plates if required.



The QIAcuity Software Suite 1.2 is designed to be installed on a Windows PC that is connected to one or more QIAcuity instruments. The QIAcuity Software Suite enables the user to set up plates, analyze results, and monitor the status of runs in real time. For this configuration, the QIAcuity instrument needs to be connected to a network through Ethernet. Alternatively, a direct cable connection between the QIAcuity and the notebook where the QIAcuity Software Suite is running needs to be established. When connected to a network, up to 10 users may access the QIAcuity Software Suite via a browser installed on the client PC (Windows or Mac).

The following browsers are supported in the QIAcuity Software Suite:

-Mozilla Firefox (version 64.0.2 or higher)
-Microsoft Edge (version 44.17763.1.0 or higher)
-Google Chrome (version 71.0.3578.98 or higher)

The new QIAcuity Software Suite 1.2 offers a functionality that enables users of the QIAcuity Software 1.1.3 to upgrade to the new version while keeping the library of previously stored plate runs.

Note: If you have exported plates from QIAcuity Software Suite 1.1.3 that you would like to import and use in QIAcuity Software Suite 1.2, you will need to import the plates before upgrading from version 1.1.3 to version 1.2. You may then export the plates again. Future software version starting from QIAcuity Software Suite 2.0 will facilitate import of plates from previous QIAcuity Software Suite versions.

The new improvements are as follows:

-Support for the Nanoplate 8.5k 24-well
-Hyperwell functionality to combine several wells to one combined well for analysis
-Automated plate archiving functionality
-Functionality to show the number of single/double positives in 2D scatterplots
-VPF (Volume Precision Factor) to further improve concentration calculation (see related resources)
-Additional improvements for stabilization and troubleshooting