What causes Error 131?
FAQ ID -9088

A malfunctioning HEPA unit is the most common cause of Error 131. Shut down the system and disconnect the HEPA filter unit from the QIAgility instrument. Power on the instrument and launch the QIAgility software. If the error goes away, the HEPA filter unit needs replacing.  

 

If the issue persists, please contact QIAGEN Technical Services.