What do I do if I notice uneven elution volumes?
FAQ ID -9073

Ensure that the correct shaker adaptor and source tube are used. Use the recommended amount of starting material. Perform the tightness test as outlines in the Testing the tightness of the QIAcube pipetting system.

 

If the issue persists or the tightness test reveals that the pipettor system has a tightness issue, please contact QIAGEN Technical Services for further assistance.