Shipping and delivery

When orders are released between 9:00 am and 11:00 am, the delivery starts the same day. If released after 11:00, the delivery will be started the next day.

Any applicable charges for shipping and handling, hazardous material and insurance are prepaid by QIAGEN and added to the invoice. QIAGEN reserves the right to change conditions for shipping and delivery charges.

We will choose the most appropriate shipping option for your order, depending on your location, the expected shipping temperature and the presence of hazardous-materials in the products of your order.

Separate conditions apply to QIAGEN scientific instruments.* Please inquire for more information.

Delivery schedule:

 Item  Cutoff or Lead time
 Purchase Order  365d, 24 hours via emails and B2B Webshop
 Sales Order Entry  Sales order is entered within 24 hours from receipt of PO
 Delivery Note - Distributors

 Delivery Note Creation by 12 p.m. everyday
 for orders received 2 business days ago

 Warehouse Good Issues  Within 24 hours from receipt of Delivery Note
 Delivery schedule (2 times per week)  DN is released every Monday & Wednesday
 (Depending on the agreement with the customers)
 Invoice - Auto Billing System  From 10 a.m. the auto-billing every hour
 Express Delivery - Distributor  Freight Collect

Can't find what you are looking for?
Tell us about your problem, and we’ll find you a solution or you can email support.