RA Numbers enable us to track your return and ensure appropriate credit to your account. To return goods, please be ready to provide us with the following information:

• Purchase order number
• QIAGEN order reference number
• Catalog number and description of product
• Reason for return

We can then issue an RA Number and give you instructions on how best to get the products back to QIAGEN. Any feedback or suggestion regarding our return policy can be sent via email, fax, or mail to QIAGEN Inc, Attention: the General Manager.