Contact Technical Service

Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

Get problems fixed - Now The Troubleshooting Guide helps you to overcome difficulties that you might encounter with a broad range of products.

Troubleshooting Guide

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”

1.
About You
 
 
职位
职务*
 
 
登录我的账户
Email地址*
Repeat E-Mail Address
 
还没有注册?注册成为我们的会员后,您不仅能享受我们的各项服务,还意味着当您下次再与我们联系时,您不必重复输入详细信息。注册只需要在下面输入密码。请注意:即使您没有注册,您也可以提交。
 
密码
最少4个字符,最多15个字符
请再输一次确认
 
 
 
2.
Type of Request*
3.
Are you reporting Patient Results?*
4.
Your inquiry
Reference Number
Enter case-releated reference number if applicable.
English support possible?
Support in English is faster.
Instrument Serial Number
For most efficient service on instrument queries, please enter instrument SN if it is available.
Catalog Number
For most efficient service on kit troubleshooting queries, please enter kit catalog number if it is available.
Lot number
For most efficient service on kit troubleshooting queries, please enter kit lot number if it is available.
Files
Please upload the relevant files like e.g. pictures, log-, or run files up tp 5 MB
Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

Get problems fixed - Now The Troubleshooting Guide helps you to overcome difficulties that you might encounter with a broad range of products.

Troubleshooting Guide

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”