
How can QIAstat-Dx connectivity support you?
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Remote, proactive technical support, available around the clock
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Convenient bidirectional LIMS or EHR integration
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Real-time status updates – anytime, anywhere
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On-demand epidemiology reports to support your institution-wide surveillance efforts
Status updates
Remote service
How does remote service work?
Proactive and predictive
Our technical support team is ready to identify issues in real-time, and even in advance.
Informed across the board
We'll alert you and your QIAGEN representative at the same time, so we're all on the same page.
Automatic action
We'll call you with updates and resolutions. Our technicians can be sent when needed to speed up repairs.
Real QIAstat-Dx connectivity users† are getting the most out of their instruments with:
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~2X
faster resolution of support requests
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~3X
more issues resolved before they were even noticed
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~99.9%
of the time QIAstat-Dx instruments are ready to go‡
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~96%
test success§
‡ QIAstat-Dx instrument uptime minus unplanned downtime
§ The number of valid runs divided by the total number of runs
Bidirectional LIS/LIMS
Easily send and receive reports
- The QIAstat-Dx Analyzer connects bidirectionally with your hospital LIMS or EHR system, providing:
- Ct values for every detected target reported to the LIMS
- Streamlined interface to consolidate data to one place
- Bidirectional connectivity with automated communication
- Qualitative patient results that accessible from any place in the hospital
Epidemiology
Enhance surveillance at your institution and beyond
You'll never lose sight of the big picture with our on-demand epidemiology dashboard, coming soon. With the dashboard, you’ll be able to quickly and easily visualize epidemiology trends across your institution. Using data from your QIAstat-Dx instruments, you can track positivity rates, co-infection rates, pathogen diversity and more. This crucial information can inform your institution’s surveillance efforts, or even support epidemiological surveillance programs at public health organizations worldwide.
Contact us
The QIAstat-Dx Analyzer is intended for in vitro diagnostic use.
Product availability may differ from country to country based on regulations and approvals. Contact your country representative for further details.