Contact Customer Support

Do you have any questions? Contact us directly

  • icon-call-backGive us a call

    Ordering Support

    Tel: 800-572-9613
    Fax: 800-713-5951

    Office hours — normal business hours are weekdays 8:30 a.m. – 6 p.m. (EST)
    Outside of our working hours, you can leave recorded messages for our immediate attention the following work day

  • icon-mailSend us an email

    How to order: orders-ca@qiagen.com
    Customer care: 
    customercare-ca@qiagen.com
    Online: www.qiagen.com/products

    We will get back to you as soon as possible. 

  • Technical Service Team

    Contact us by email or phone:
    Main number: 800-362-7737
    800-DNA-PREP (800-362-7737)
    Email: techservice-na@qiagen.com

    Looking for a quicker way? Use the contact form.

  • icon-find-usFind us

    Address:
    181 Bay Street, Suite 4400
    Toronto, Ontario M5J 2T3