Products
Features
- Unlimited instrument service, on-site or at our Regional Repair Center
- Two-business-day on-site response time
- Loaner instrument provided*
- Full cost coverage for labor, travel and spare parts
- Technical phone support (standard business hours)
- One Planned Maintenance (PM) per agreement period
Product Details
Our Full Service Agreements are comprehensive service plans offering quicker response times, cost predictability and complete peace of mind. Our highly trained service specialists deliver expert support to help you maximize the performance and extend the life span of your QIAGEN instrument.
* Loaner instruments available only for select instruments in select countries.
Compare the benefits of QIAGEN Instrument Service Agreements
Service Plans
Pyro Q48, Full Agreement
Cat no. / ID. 9244446
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period.
The QIAcuityDx, Full Agreement is intended for in vitro diagnostic use in Europe.
QIAquant 96, Full Agreement
Cat no. / ID. 9245380
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period.
QIAquant 384, Full Agreement
Cat no. / ID. 9245384
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period.
QIAstat-Dx Analyzer, Full Agreement
Cat no. / ID. 9245278
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period. Covers one Operational Module and one Analytical Module.
QIAstat-Dx Analyt Mod, Full Agreement
Cat no. / ID. 9245277
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period.
QIAstat-Dx Operat Mod, Full Agreement
Cat no. / ID. 9245261
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period. Covers one Operational Module.
QIAxcel Connect, Full Agreement, Depot
Cat no. / ID. 9245754
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period.
RGQ, Full Agreement
Cat no. / ID. 9242698
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 7-10 business days. Includes one Planned Maintenance during the Full Agreement period.
QIAcuity Four Full Agreement
Cat no. / ID. 9245364
On-site QIAcuity Four instrument repair, including travel, labor, and parts, for a period of one year. Response time of two business days. Includes one preventive maintenance during the Full Agreement period.
QIAcuity One 2plex Full Agreement
Cat no. / ID. 9245362
On-site QIAcuity One 2plex instrument repair, including travel, labor, and parts, for a period of one year. Response time of two business days. Includes one preventive maintenance during the Full Agreement period.
QIAcuity One 5plex Full Agreement
Cat no. / ID. 9245363
On-site QIAcuity One 5plex instrument repair, including travel, labor, and parts, for a period of one year. Response time of two business days. Includes one preventive maintenance during the Full Agreement period.
QIAcuity Eight Full Agreement
Cat no. / ID. 9245365
On-site QIAcuity Eight instrument repair, including travel, labor, and parts, for a period of one year. Response time of two business days. Includes one preventive maintenance during the Full Agreement period.
EZ2 Connect, Full Agreement
Cat no. / ID. 9245570
On-site EZ2 Connect instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
Resources
Safety Data Sheets (1)
Certificates of Analysis (1)