FAQ ID POD0035

Why don't I see my promo/quote pricing when I checkout and/or on my order confirmation?

At this time, QIAGEN does not offer the funtionality to show quoted or promotional pricing while during checkout. After ordering, you will receive an order confirmation from our Customer Care department by email, including promotional, quoted, or discounted prices where applicable. Normally, you will receive your confirmation within a few minutes of ordering, but this could take up to one business day, especially when placing your first order.

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