Core Service Agreements for QIAGEN Instruments

Stay within budget and keep your instrument maintained with our Core Service Agreement

Features

  • One repair service visit, on-site or at our Regional Repair Center
  • One on-site Preventive Maintenance (PM)/Inspection Service
  • Five business day response time
  • Technical phone support
  • Cost coverage for labor, travel and spare parts included for one repair service and one PM/Inspection Service
  • Ten-percent discount on additional repair visits during the agreement period

Products

QIAcube Connect is designed to perform fully automated purification of nucleic acids and proteins in molecular biology applications. The system is intended for use by professional users trained in molecular biological techniques and the operation of QIAcube Connect.

Product Details

Limit risks of costly repairs and maintain your instrument. Our smart service solution is for your non-routinely used instruments, so they are ready-to-go when you need them.

 

Compare the benefits of QIAGEN Instrument Service Agreements

Service Plans

RGQ, Core Agreement

Cat. No. / ID: 9245253

One-time Rotor-Gene Q instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
QIAgility, Core Agreement

Cat. No. / ID: 9245243

For the QIAgility, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAcube HT, Core Agreement

Cat. No. / ID: 9245244

For the QIAcube HT, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAcube, Core Agreement

Cat. No. / ID: 9245251

For the QIAcube, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAcube Connect, Core Agreement

Cat. No. / ID: 9245260

For the QIAcube Connect, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
EZ1, Core Agreement

Cat. No. / ID: 9245240

For the EZ1, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
QIAxcel Advanced, Core Agreement

Cat. No. / ID: 9245252

One-time QIAxcel Advanced instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.

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