Contact Technical Service

Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

Get problems fixed - Now The Troubleshooting Guide helps you to overcome difficulties that you might encounter with a broad range of products.

Troubleshooting Guide

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”

1.
About You
 
 
職位
職稱*
 
 
登錄我的帳號
Email地址*
 
註冊成為我們的會員後,您不僅能享受我們的各項服務,並且當您下次再與我們聯繫時,不重複輸入您的詳細資訊。註冊只需要在下面輸入密碼。請注意:即使您沒有註冊,您也可以提交。
 
密碼
最少4個字元,最多15個字元,可以使用英文字母或數字
再次確認密碼
 
 
 
2.
Type of Request*
3.
Are you reporting Patient Results?*
4.
Your inquiry
Reference Number
Enter case-releated reference number if applicable.
English support possible?
Support in English is faster.
Instrument Serial Number
For most efficient service on instrument queries, please enter instrument SN if it is available.
Catalog Number
For most efficient service on kit troubleshooting queries, please enter kit catalog number if it is available.
Lot number
For most efficient service on kit troubleshooting queries, please enter kit lot number if it is available.
Files
Please upload the relevant files like e.g. pictures, log-, or run files up tp 5 MB
Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

Get problems fixed - Now The Troubleshooting Guide helps you to overcome difficulties that you might encounter with a broad range of products.

Troubleshooting Guide

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”