Can solid samples be processed with the QIAsymphony DNA Investigator Kit on the instrument?
FAQ ID -2027

No. All solid materials (e.g., swabs, blood card punches, chewing gum) must be removed completely from the lysate before performing automated extraction on the QIAsymphony SP. QIAshredder columns can be used to increase sample recovery from some solid materials. For more information, see the corresponding pretreatment protocol.