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Core Service Agreements for QIAGEN Instruments

Stay within budget and keep your instrument maintained with our Core Service Agreement
  • One repair service visit, on-site or at our Regional Repair Center
  • One on-site Preventive Maintenance (PM)/Inspection Service
  • Five business day response time
  • Technical phone support
  • Cost coverage for labor, travel and spare parts included for one repair service and one PM/Inspection Service
  • Ten-percent discount on additional repair visits during the agreement period
Limit risks of costly repairs and maintain your instrument. Our smart service solution is for your non-routinely used instruments, so they are ready-to-go when you need them.

Compare the benefits of QIAGEN Instrument Service Agreements
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Product Cat. no. List price:
EZ1, Core Agreement

For the EZ1, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.

 9245240
Details
RGQ, Core Agreement

One-time Rotor-Gene Q instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.

 9245253
Details
QIAcube, Core Agreement

For the QIAcube, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.

 9245251
Details
QIAcube Connect, Core Agreement

For the QIAcube Connect, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.

 9245260
Details
QIAgility, Core Agreement

For the QIAgility, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.

 9245243
Details
QIAcube HT, Core Agreement

For the QIAcube HT, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.

 9245244
Details
QIAxcel Advanced, Core Agreement

One-time QIAxcel Advanced instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.

 9245252
Details
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