Products
Features
- One repair service visit, on-site or at our Regional Repair Center
- One on-site Planned Maintenance (PM)
- Five -business-day on-site response time
- Technical phone support (standard business hours)
- Cost coverage for labor, travel and spare parts included for one repair service and one PM
- Ten-percent discount on additional repair visits during the agreement period
Product Details
Our Core Service Agreements offer a balanced and cost-effective solution for maintaining instrument performance and reliability. This choice is ideal for labs seeking dependable support without the cost of full-service plans.
Compare the benefits of QIAGEN Instrument Service Agreements
Service Plans
Pyro Q48, Core Agreement
Cat no. / ID. 9245255
One Regional Repair Center (RRC) instrument repair includes shipping, labor and parts, for a period of one year. Turnaround time of 7–10 business days. Includes one Planned Maintenance during the Core Agreement period.
QIAcuity One 2plex, Core Agreement
Cat no. / ID. 9245358
One on-site instrument repair, including travel, labor and parts, for a period of one year. Response time of 7-10 business days. Includes one Planned Maintenance during the Core Agreement period.
QIAcuity One 5plex, Core Agreement
Cat no. / ID. 9245359
One on-site instrument repair, including travel, labor and parts, for a period of one year. Response time of 7-10 business days. Includes one Planned Maintenance during the Core Agreement period.
The QIAcuityDx, Core Agreement is intended for in vitro diagnostic use in Europe.
QIAquant 96, Core Agreement
Cat no. / ID. 9245379
One Regional Repair Center (RRC) instrument repair includes shipping, labor and parts, for a period of one year. Turnaround time of 7–10 business days. Includes one Planned Maintenance during the Core Agreement period.
QIAquant 384, Core Agreement
Cat no. / ID. 9245383
One Regional Repair Center (RRC) instrument repair includes shipping, labor and parts, for a period of one year. Turnaround time of 7–10 business days. Includes one Planned Maintenance during the Core Agreement period.
RGQ, Core Agreement
Cat no. / ID. 9245253
One Regional Repair Center (RRC) instrument repair includes shipping, labor and parts, for a period of one year. Turnaround time of 7–10 business days. Includes one Planned Maintenance during the Core Agreement period.
QIAxcel Advanced, Core Agreement
Cat no. / ID. 9245252
One Regional Repair Center (RRC) instrument repair includes shipping, labor and parts, for a period of one year. Turnaround time of 7–10 business days. Includes one Planned Maintenance during the Core Agreement period.
QIAxcel Connect, Core Agreement, Depot
Cat no. / ID. 9245758
One Regional Repair Center (RRC) instrument repair includes shipping, labor and parts, for a period of one year. Turnaround time of 7–10 business days. Includes one Planned Maintenance during the Core Agreement period.
Resources
Safety Data Sheets (1)
Certificates of Analysis (1)