Contact Technical Service

Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

Get problems fixed - Now The Troubleshooting Guide helps you to overcome difficulties that you might encounter with a broad range of products.

Troubleshooting Guide

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”

1.
About You
 
 
Poste occupé
Position*
 
 
Informations sur votre compte personnel
E-Mail*
Repeat E-Mail Address
 
Pas encore enregistré(e) ? Bénéficiez de nombreux avantages ! En plus, vos coordonnées s'afficheront automatiquement si vous souhaitez nous contacter ultérieurement. Choississez tout simplement un mot de passe pour créer votre enregistrement personnel. NOTE : Il n'est pas obligatoire de s'enregistrer pour valider cette page.
 
Mot de passe
(Min 4, max 15 caractères, pas d´espace, pas de trait d´union)
Confirmation du mot de passe
 
 
 
2.
Type of Request*
3.
Are you reporting Patient Results?*
4.
Your inquiry
Reference Number
Enter case-releated reference number if applicable.
English support possible?
Support in English is faster.
Instrument Serial Number
For most efficient service on instrument queries, please enter instrument SN if it is available.
Catalog Number
For most efficient service on kit troubleshooting queries, please enter kit catalog number if it is available.
Lot number
For most efficient service on kit troubleshooting queries, please enter kit lot number if it is available.
Files
Please upload the relevant files like e.g. pictures, log-, or run files up tp 5 MB
Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

Get problems fixed - Now The Troubleshooting Guide helps you to overcome difficulties that you might encounter with a broad range of products.

Troubleshooting Guide

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”