What do I do if tips are not ejected?
FAQ ID -9085

Tip ejector calibration must be performed before any other calibration. Perform tip ejector calibration as outlined in the QIAgility User Manual.

 

During calibration of the tip ejector, the pipettor hub should be centered inside the slot of the tip ejector in the Y-axis — it should not touch either side.

 

If the issue persists, please contact QIAGEN Technical Services.