Products
Features
- Unlimited on-site instrument service visits
- Next-business-day response time
- Phone support 24/7 and dedicated exclusive phone line*
- Up to two Preventive Maintenance/Inspection Service during the agreement period
- Loaner instrument provided†
- Full cost coverage for labor, travel and spare parts
Product Details
Receive fastest response time and extended phone support for your critical instruments from our highly skilled QIAGEN certified service team. Ensure the best performance at all times and maximize uptime.
* Extended phone support in NA and EMEA only. Extended phone hours in English only.
† Loaner instruments available only for select instruments.
Compare the benefits of QIAGEN Instrument Service Agreements.
Service Plans
The QIAcuityDx, Premium Agreement is intended for in vitro diagnostic use in Europe.
QIAstat-Dx Analyt Mod, Premium Agreement
Cat no. / ID. 9245264
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 5-7 business days. Includes one Planned Maintenance during the Premium Agreement period. Covers one Analytical Module.
QIAstat-Dx Operat Mod, Premium Agreement
Cat no. / ID. 9245262
Regional Repair Center (RRC) instrument repair including shipping, labor and parts, for a period of one year. Turnaround time of 5-7 business days. Includes one Planned Maintenance during the Premium Agreement period. Covers one Operational Module.
Resources
Safety Data Sheets (1)
Certificates of Analysis (1)