Visual webshop
Ordering online in Switzerland
Our webshop uses the established internet "shopping cart" analogy: you place products in your "cart", go through a "checkout" process, and then click submit to send your order to us. We then send you an email order confirmation. You can view your cart from any page on our site by clicking on the "Cart" link at the top of the page.



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Viewing online your pricing, shipping, handling, taxes, and other charges
Security
How to add products to your cart
Repeat ordering of a previous order
Saving shopping carts for later use
Emailing shopping carts to colleagues
Ordering for other countries
General information about ordering from QIAGEN
Viewing online your pricing, shipping, handling, taxes, and other charges

You can view your pricing while using our online ordering system. To do this, the shipping address you want to use for your order must be verified and associated with your pricing by our Customer Care department. This process happens automatically when you enter a new shipping and billing address, and is usually completed within 24 hours.

Prior to this verification, you are unable to see your prices; however, you can still submit your order with list prices, and our system will ensure that you receive the correct pricing.

If you have multiple shipping addresses, you can view pricing for each of them. We default to show the last shipping address you used. You can change shipping address using the link at the bottom of the page on which you are seeing the prices.

You can also see what shipping, handling, and tax charges you will be charged before you submit your order, provided that your shipping address has been verified as described above. Charges display automatically after you click on “Check Out”.

Please note that prices for custom products and for our GeneGlobe gene-specific siRNA and assays are shown when you check out. Promotional and quotation pricing are not shown on the web, but are shown in your order confirmation email.

Log in or register to see your pricing, shipping, handling, applicable tax, and other charges.

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Security

Ordering from our website is as safe as possible. Your ordering information is encrypted using 128 bit SSL (secure sockets layer) technology.

Your customer information and information about products you order is kept securely on our internal systems, where only people who are involved in fulfilling your order have access to it.

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How to add products to your cart

When you know the catalog numbers of the products you wish to order: 

  • Click on "Cart" at the top of any page
  • Enter the calalog numbers and click "Add to Cart"

When you are unsure which products you need, or need a customized product (e.g., siRNA, assays):

  • Browse our online catalog and add products to your cart as you go

Note: You can view your cart at any time from any page on our site by clicking "Cart" at the top of the page.

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Repeat ordering of a previous order

You can repeat a previous order, which is useful for when your orders generally include the same products. To access your previous orders, just log in and click "My Account" at the top of our website.

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Saving shopping carts for later use

You can prepare a cart of products and save it for later use. This is useful for when you don’t have time to complete an order, need to check something before ordering, or need to obtain permission from someone else before ordering.

To save your cart, add products as normal, and then click "Save" below the shopping cart. You will then be asked to log in or register if you haven’t already. Once you’ve done this, your cart is saved. You can then return at any point in the future and continue your order. To access your saved shopping carts, just log in and click "My Account" at the top of our website.

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Emailing shopping carts to colleagues

You can put together a shopping cart and email it to someone else to order (or you can have someone else prepare a cart and send it to you to order). This is useful if someone else places your orders or if you prefer someone else to list the products that they want you to order.

To email your cart, add products as normal and then click "email" below the shopping cart. You will then be asked to enter your name and email address, a message, and the email address of the person to whom you want to send the cart. The person receiving the cart will then have a link to follow so that they can see what you have entered and can place the order for you, if applicable.

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Ordering for other countries

Our webshop does not allow you to enter addresses in other countries. If you want to order for other countries, please contact our Customer Care department.

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General information about ordering from QIAGEN

See our "Ordering from QIAGEN" page for more general information on ordering and delivery.

For questions regarding online ordering, contact our Customer Care department.

Feedback about the website should be directed to webmaster@qiagen.com.

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