Contact Technical Service

Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”

1.
About You
 
 
Position
Position*
 
 
Login
E-Mail Address*
Repeat E-Mail Address
 
Not registered? Along with a host of other benefits, registering means you won't have to fill in this information again if you need to contact us in the future. Simply enter a password below to create your personal registration. NOTE: You don't have to register to submit.
 
Password
(Min 4, Max 15 characters)
Password again
 
 
 
2.
Type of Request*
3.
Are you reporting Patient Results?*
4.
Your inquiry
Reference Number
Enter case-releated reference number if applicable.
English support possible?
Support in English is faster.
Instrument Serial Number
For most efficient service on instrument queries, please enter instrument SN if it is available.
Catalog Number
For most efficient service on kit troubleshooting queries, please enter kit catalog number if it is available.
Lot number
For most efficient service on kit troubleshooting queries, please enter kit lot number if it is available.
Files
Please upload the relevant files like e.g. pictures, log-, or run files up tp 5 MB
Welcome to QIAGEN support

Need immediate help? Look at our online support — 24 hours, every day of the week.

Online support

If you don’t find the answers you need from our online support, use this form to send us your inquiry.

“Any difficulties to submit the form?”