Core Service Agreements for QIAGEN Instruments
Stay within budget and keep your instrument maintained with our Core Service Agreement
- One repair service visit, on-site or at our Regional Repair Center
- One on-site Preventive Maintenance (PM)/Inspection Service
- Five business day response time
- Technical phone support
- Cost coverage for labor, travel and spare parts included for one repair service and one PM/Inspection Service
- Ten-percent discount on additional repair visits during the agreement period
Limit risks of costly repairs and maintain your instrument. Our smart service solution is for your non-routinely used instruments, so they are ready-to-go when you need them.
Compare the benefits of QIAGEN Instrument Service Agreements
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EZ1, Core Agreement
For the EZ1, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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9245240
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RGQ, Core Agreement
One-time Rotor-Gene Q instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
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9245253
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QIAcube, Core Agreement
For the QIAcube, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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9245251
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QIAcube Connect, Core Agreement
For the QIAcube Connect, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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9245260
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QIAgility, Core Agreement
For the QIAgility, one on-site repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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9245243
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QIAxtractor/QIAcube HT, Core Agreement
For the QIAcube HT, one on-site repair service and one onsite repair service and one on-site Preventive Maintenance or Inspection Service, including travel, labor and spare parts for a period of one year. Response time of five business days. Includes a 10% discount on additional repair service during the Core Agreement period.
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9245244
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QIAxcel Advanced, Core Agreement
One-time QIAxcel Advanced instrument repair performed at a regional repair center including shipping, labor, and spare parts for a period of one year. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service and a 10% discount on additional repair service during the Core Agreement period.
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9245252
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